At Tinted Beauty Cosmetics Inc., the health and safety of our customers is our highest priority. Due to the nature of our products, and in accordance with hygiene and safety standards, all sales are final. We do not accept returns or offer refunds.
This policy is in place to protect every customer from the risk of product contamination and to uphold the integrity of our formulations.
If you have any questions about your order, we are happy to help. Please reach out to us at customerservice@tintedbeautycosmetics.com.
Damaged or Incorrect Items
We want every Customer experience to be nothing short of exceptional.. Please inspect your package carefully upon arrival.
If you receive a damaged or incorrect item, contact us within 3 days of delivery at customerservice@tintedbeautycosmetics.com. Please include the following in your message:
- Your order number
- A photo clearly showing the issue
- A brief description of the problem
Once received, we will guide you through the next steps to ensure a prompt resolution.
Please note: We are unable to process replacements for issues reported after 3 days of delivery.